Privacy policy

What types of personal information will Yarra Textiles collect?

Yarra Textiles will only collect the personal information that it needs to help you enjoy the full range of Yarra Textiles services. This means that when you use a Yarra Textiles website or other Yarra Textiles services, Yarra Textiles may collect personal information such as your name, address, telephone number, email address, payment details and age.

Yarra Textiles does not collect sensitive information (for example: medical history) from users of the Yarra Textiles website.
How Yarra Textiles collects personal information

We collect personal information from you if you buy something from us, if you subscribe to our marketing communications, if you sign up for an account with us and also if you enter a Yarra Textiles competition.

We may also collect personal information, when you use a Yarra Textiles site, by using cookies, recording your IP address and other statistical methods.

When you share personal information with us, we will use our best endeavours to store and protect it securely. We will use SSL encryption to help us with this task.
How we use your personal information

In general, Yarra Textiles will only use your personal information to provide the product or service that you have requested from us. More specifically, Yarra Textiles may use your personal information to:

Communicate with you to facilitate your order or answer your queries (including but not limited to by phone, email, SMS, live chat and other messaging platforms)
Arrange delivery of the item(s) that you have ordered
Take payment for the item(s) you have purchased
Yarra Textiles may also use your personal information to assist you with product choices and to keep you informed of changes to product ranges or special offers.

Yarra Textiles uses cookies, IP addresses and other statistical information to improve our websites, look at aggregated usage statistics, save items that are in your basket and provide other personalised features throughout your time on our sites. We will also use it to generally examine how our customers use and access our websites and services.

Yarra Textiles will only communicate with you by email and/or SMS for marketing purposes if you have provided us with your email address and/or mobile phone number and consented to receive marketing communications from Yarra Textiles.

The Yarra Textiles websites contains links to the sites of third parties. These third party sites are not under the control of Yarra Textiles. Please ensure that you visit the privacy policies of those third party websites to be aware of their policy on the handling of personal information.

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